Thank you for visiting http://www.moldware-software.com/, owned, maintained and operated by Mold Inspection Solutions, Inc. website.  At Mold Inspection Solutions, Inc., we place the highest importance on respecting and protecting the privacy of our customers and others who visit our website. 

To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at this website.  This Privacy Notice applies to information collected at this website, http://www.moldware-software.com/, including information we may collect from you in connection with any of our software products, including Moldware, our comprehensive software specifically designed to automate and simplify all aspects of a mold inspection business.  This privacy policy has been designed specifically to apply to information collected on this website and information collected in connection with customers’ use of our Moldware software.  It does not apply to any other information, including any information that may be collected offline by Mold Inspection Solutions, Inc., or any affiliated entities or persons.

The Information We Collect

The types of personally identifiable information that may be collected at our website may include: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs and services.

At certain parts of our site, only persons who provide us with the requested personally identifiable information will be able to order products, programs and services or otherwise request information from Mold Inspection Solutions, Inc. or any of its affiliates.

We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows XP or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink).

Our software products (including Moldware) are “Internet enabled”, which allows us to deliver products and solutions to customers via the Internet.  If you are a Moldware customer, before the Moldware program connects to the internet, a message will inform you that you are about to be connected to the Internet, giving you the option to cancel that connection.  When you connect to the Internet via any of our software products (including Moldware) we also may advise you of product updates such as software updates, service information and help content in Internet transmissions.  

In order to use our software products (including Moldware) you will be required to register the product with us.  During this registration process, which may occur online, you will be required to provide us with your name, your company name, business address and phone number, e-mail address and other pertinent information.

If you are a Moldware customer, information that you enter into the product’s software interface will be stored on Mold Inspection Solutions, Inc. servers.  This will include, among other things, client management, scheduling, job flow management, pipeline management, invoicing and client and vendor communications information.  

How We Use the Information

Mold Inspection Solutions, Inc. and its affiliates may use the information you provide about yourself to fulfill your requests for our products, programs and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

We sometimes use this information to communicate with you, such as to fulfill a request by you for information or to contact you about your account with us.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience.  We also may use this information in the aggregate to analyze site usage, as well as to offer you products, programs or services.

We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena.  We also may disclose such information in response to a law enforcement agency's request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.  In addition, we may transfer information about you if we are acquired by or merged with another company.

We also may engage agents or other contractors to assist us in fulfilling any order that you might place with us.  Any such agents or contractors who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for Mold Inspection Solutions, Inc. and its affiliates.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

We may disclose personally identifiable information to companies whose practices are not covered by this Privacy Notice (e.g., other marketers, retailers, participatory databases) that want to market products or services to you.  If we share personally identifiable information with any such other companies, these companies will provide you with an opportunity to opt out or block such uses.  If you would like to opt out from all disclosures to these other companies, please send us an e-mail at unsubscribe@moldware-software.com.

In addition, on occasion, we may combine information we receive online with outside records to enhance our ability to market to you those products or services that may be of interest to you.  If you prefer not to receive any marketing information from us at all, please send us an e-mail at unsubscribe@moldware-software.com.

Finally, we will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

Cookies & Web Beacons

To enhance your experience with our website, many of our web pages use "cookies."  Cookies are text files we place in your computer's browser to store your preferences.  Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites.  However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our sites.  For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites.  We also may use cookies to offer you products, programs, or services.

"Web beacons" or clear .gifs are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page.  For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on this site from time to time for this and other purposes.

Collection of Information by Third-Party Sites, Ad Servers and Sponsors

Our website may contain links to other sites whose information practices may be different than ours.  Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

We may, from time-to-time offer content (e.g., promotions) that is sponsored by or co-branded with identified third parties.  By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity.  We have no control over these third parties' use of this information.  We will notify you at the time of requesting personally identifiable information if these third parties will obtain such information and provide you with the opportunity to opt out at that time.

We may also use a reputable third party to present or serve the advertisements that you may see on our website pages.  These third party ad servers may use cookies, web beacons, clear .gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements' effectiveness.  The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our privacy policy.

Our Commitment to Security

We have put in place appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.  We work to protect personally identifiable information stored on our servers from unauthorized access using industry standard security products (such as firewalls), as well as carefully developed security procedures and practices. 

How You can Access or Correct Information

You may send an e-mail or letter to the following e-mail or street address requesting access to or correction of your personally identifiable information.  For verification purposes please include your first name, last name, e-mail address and the password you use for said service, if applicable.

Privacy Manager
Mold Inspection Solutions, Inc.

1223 Wilshire Blvd, # 670

Santa Monica, CA90403

email: privacy@moldware-software.com

How to Contact Us

If you have any questions or concerns about this online Privacy Policy or its implementation you may contact us as privacy@moldware-software.com.

Updates & Effective Date

From time to time, we may update this Privacy Notice.  We will notify you about material changes in the way we treat personally identifiable information by placing a notice on this site.  We encourage you to periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it, and to whom we disclose it.